Part #1:
Lennard Gordon
Lennard Gordon, manager of patient relations and patient advocate at Kings County Hospital Center (retired), talks about the importance of the patient-guest relations department in a hospital system and the role of the patient advocate.
Part #2:
Lance Brown
Lance Brown, CEO of Rhino Medical Supplies, Inc,. provides a primer on N95 & KN95 mask quality and an update on the current state of personal protective equipment (PPE) supplies as the government rolls out free PPE to the nation.